Frequently Asked
Shipping, returns, vintage authentication — everything you need before you order. Can't find what you're looking for? Reach out anytime.
Shipping
Domestic (US) orders ship within 1–3 business days and typically arrive in 3–7 business days. International orders ship within 2–5 business days and may take 7–21 business days depending on your location and customs processing.
Yes — U.S. orders of $50 or more (after discounts) ship free. Under $50, shipping is a flat $6.90. International rates are calculated at checkout.
Yes. Every accessory — hats, keychains, belt chains, jewelry, sunglasses, bags and DNA supplies — can be ordered on its own, with no minimum. U.S. shipping is a flat $6.90, and orders of $50 or more ship free.
We ship worldwide. International customers are responsible for any duties, taxes, or customs fees imposed by their country.
Returns & Exchanges
DNA Originals may be returned or exchanged within 30 days of purchase or delivery — unworn, unwashed, unaltered, with original tags attached and proof of purchase. Archive pieces (all vintage, pre-owned and one-of-one items) are final sale and can't be returned or exchanged for fit, preference, expected vintage wear or a change of mind. See our full Shipping & Returns policy for details.
Email returns@denimandarchives.com with your order number and the reason for your request. Once it's approved we'll send return instructions and, when applicable, a prepaid shipping label — we cover return shipping on approved returns and exchanges. Please don't send anything back before your request is approved. (Archive pieces are final sale.)
Yes — eligible DNA Originals can be exchanged within the 30-day window. Inventory is limited, so we can't guarantee the size, color or style you want will be available; if it isn't, you can pick another eligible item or take a refund to your original payment method. Archive pieces are one-of-one and can't be exchanged, unless we approve a claim for a critical, undisclosed issue.
Products
We sell two things: curated vintage and archival pieces sourced globally, and DNA Originals — our in-house line of tees, hoodies, accessories, and capsule collections.
Every piece is inspected and authenticated before listing. We check labels, construction, materials, and era-specific details. Authenticity is guaranteed or your money back.
We use a clear grading system: Mint (unworn, tags attached), Excellent (minimal wear, no flaws), Good (light wear, minor signs of age), and Fair (visible wear that adds character). Every listing includes detailed condition notes and measurements — and if you want more, reach out and we'll send extra photos, measurements, or anything else you need before you commit.
DNA Originals is our in-house line — artisan-made tees, hoodies, accessories, and capsule collections designed with the same intentionality we bring to our vintage curation.
Orders
Orders can be modified or cancelled within 1 hour of placement. After that, we may have already begun processing. Email us immediately at hi@denimandarchives.com.
Email returns@denimandarchives.com within seven days of delivery with your order number and clear photos or video of the issue. Please don't wash, wear, alter or repair the item first. Approved claims are resolved with a repair, replacement, exchange, store credit or refund, depending on the situation and availability.
Still Have Questions?
Our team is here, 7 days a week. Reach out and you'll hear back within one business day.